IT
Field Engineer
Dublin
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IT
Field Engineer
Dublin

Premier Field Engineer

Level 3 Support

Dublin or Belfast

3 Month Contract Initially, potential scope to extend

The Role

This role is not primarily technical. It is primarily an IT Service Management / Cloud Service Design resource

Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance

ITIL experience is required

Microsoft Cloud (Azure / M365) Admin Centres is highly desired

Preview new technology before others in the industry and learn how to make the best from it

Visit customers to train them and share industry and development expertise

Build strong customer relationships and ensure deliveries align with customer projects and milestones.

Gain access to expertise and support from Microsoft’s consulting practice and product groups

Continually learn and grow professionally

Analyse problems and offer improvement recommendations

Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness

Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships.

Engineers must also possess strong technical writing, presentation and training skills – Fluent English oral and written communication

Product Skills Required

CLOUD SERVICE MANAGEMENT
– ITIL (IT Infrastructure Library)
– Azure Service Health dashboard
– Azure planned maintenances
– Azure Monitor
– Azure Portal high-level knowledge
– Microsoft 365 Admin Center
– Microsoft 365 Service Health dashboard
– Microsoft 365 Message Center
– Microsoft 365 Reporting tools and APIs
– Microsoft 365 Security & Compliance Center
– Microsoft 365 Monitoring tools and APIs


Job Reference 128304
Job Duration 3 Months
Start Date ASAP
Salary €45000 - €57000 per annum

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