This is a notice to inform you of our policy about all the information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
Categories of data collected
- Personal Data
This is any information we collect or which you provide through this Website, such as your name, email address, job title and from which you can be directly or indirectly personally identified, and includes information such as identification IP addresses, cookie identifiers and online identifiers.
- Non-Personal Data
This is information that cannot be used to identify or contact you, such as demographic information regarding browser types, mobile device equipment, mobile network and other anonymous statistical data involving the use of our Website. We collect this information to assess the popularity of the webpages on our website and how we perform in providing content to you, this helps us enhance the user experience of our website.
The bases on which we process information about you
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or provide your email address to receive newsletters, or ask us to provide you more information about our business, including job opportunities and our services, you provide your consent to us to process information that may be personal information. Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply. Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally.
- Legitimate interests
Due to your interactions with our website and company, we believe you may be interested in our services and also the content we will be sending to you will be helpful for your business success. Where we process your information on the basis that there is legitimate interest, we do after having given careful consideration to whether you would expect us to process your data, and whether you would consider it reasonable to do so.
- Legal obligation
On occasion, we must process your information in order to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. Job application
If you send us information in connection with a job application, we will keep your information on file with your consent in case we decide to contact you at a later date.
How we use your information
We may use your information to:
- Send you our marketing information such as newsletters if the content is going to be relevant to you. Please note all of our email marketing communications include a simple unsubscribe link for you to opt out if you wish.
- To carry out our obligations arising from any contracts entered by you and us.
- Use re-marketing across trusted websites such as Google Ads.
- Use your details to target relevant ads to you on social media channels, including social media sites such as Facebook, Twitter and LinkedIn.
- Seek your views or comments on the services we provide.
- Notify you of changes to our services.
- Send you communications which you have requested and that may be of interest to you.
Retention period for personal data
We review our retention periods for personal information on a regular basis. Personal data which you provide to us on our website will be retained for no longer than is necessary for the purpose for which it was obtained or as long as is set out in any relevant contract you hold with us. In some cases, we may be legally required to retain your data for regulatory reasons and fraud prevention. If you unsubscribe from our newsletter, we may retain your data on a suppression list to ensure you do not receive future email communications
Security and storing your personal data
Securing any personal data which you provide to us is extremely important to us. We use a range of security technologies and processes to help protect your personal data from unauthorised access and use. Only those who have appropriate authorisation have access to and management of the personal data, which you provide to us. To keep your personal data secure we actively monitor emerging cyber threats through our own 24x7x365 service operations centre. We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Although we do our utmost to protect your personal data, no transmission of data over the Internet or electronic storage system can be guaranteed. We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you send us, however, providing personal data to us through an online transmission is done so at your own risk. Once we receive your data, we use the appropriate security measures to prevent unauthorised access to your data.
Third Party Access
Third Party Service Providers working on our behalf may have access to your personal information: We may pass your information to our third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Links to other sites
Our website may occasionally contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and we do not accept any responsibility or liability for those policies. Please check those policies before you submit any personal data to those websites.
- Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
- Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
- Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
You have several rights in relation to your personal data under applicable privacy and data protection law as required by the General Data Protection Regulation (GDPR) 2018, which may be subject to certain limitations and restrictions. We will respond to any valid requests within one month, unless it is particularly complicated or you have made repeated requests in which case we will respond, at the latest, within three months. We will inform you of any such extension within one month of receipt of your request, together with the reasons for the delay. You will not be charged a fee to exercise any of your rights unless your request is clearly unfounded, repetitive or excessive, in which case we will charge a reasonable fee in the circumstances or refuse to act on the request.
To exercise your rights please email us at DataProtection@auxilion.com.
Right of Access
You can request a copy of the personal data we hold about you.
Right to withdraw consent
If we are processing your personal data on the legal basis of consent, you are entitled to withdraw your consent at any time (see Contact Us below). However, the withdrawal of your consent will not invalidate any processing we carried out prior to your withdrawal and based on your consent.
Right to Rectification
You have the right to request that we correct any inaccuracies in the personal data we hold about you and complete any personal data where this is incomplete.
Right to Erasure (‘Right to be Forgotten’)
You have the right to request that your personal data be deleted in certain circumstances including:
- The personal data are no longer needed for the purpose for which they were collected;
- You withdraw your consent (where the processing was based on consent);
- You object to the processing and there are no overriding legitimate grounds justifying us processing the personal data (see Right to Object below);
- The personal data have been unlawfully processed; or
- To comply with a legal obligation.
However, this right does not apply where, for example, the processing is necessary:
- To comply with a legal obligation; or
- For the establishment, exercise or defence of legal claims.
Right to Restriction of Processing
You can ask that we restrict your personal data (i.e., keep but not use) where:
- The accuracy of the personal data is contested;
- The processing is unlawful, but you do not want it erased;
- We no longer need the personal data, but you require it for the establishment, exercise or defence of legal claims; or
- You have objected to the processing and verification as to our overriding legitimate grounds is pending.
We can continue to use your personal data:
- Where we have your consent to do so;
- For the establishment, exercise or defence of legal claims;
- To protect the rights of another; or
- For reasons of important public interest.
Right to Data Portability
Where you have provided personal data to us, you have a right to receive such personal data back in a structured, commonly used and machine-readable format, and to have those data transmitted to a third-party data controller without hindrance but in each case only where:
- The processing is carried out by automated means; and
- The processing is based on your consent or on the performance of a contract with you. Right to object
You have a right to object to the processing of your personal data in those cases where we are processing your personal data in reliance on our legitimate interests, for the performance of a task carried out in the public interest or in the exercise of our official authority. In such a case we will stop processing your personal data unless we can demonstrate compelling legitimate grounds which override your interests and you have a right to request information on the balancing test we have carried out. You also have the right to object where we are processing your personal data for direct marketing purposes.
You have a right not to be subjected to decisions based solely on automated processing, including profiling, which produce legal effects concerning you or similarly significantly affects you other than where the decision is:
- Necessary for entering into a contract, or for performing a contract with you;
- Based on your explicit consent – which you may withdraw at any time; or
- Is authorised by EU or Member State law.
Where we base a decision solely on automated decision-making, you will always be entitled to have a person review the decision so that you can contest it and put your point of view and circumstances forward.
Right to Complain
You have the right to lodge a complaint with the Data Protection Authority, in particular in the Member State of your residence, place of work or place of an alleged infringement, if you consider that the processing of your personal data infringes the GDPR.
Compliance with the law